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Compliance & Transparency

Fair Practices Code &
Grievance Redressal

Operating in full alignment with RBI microfinance guidelines, ethical recovery conduct, and 100% transparent 3-month loan terms.

1. Fair Practices Code (FPC)

A. Fixed 3-Month Loan Clarity: Every borrower is provided with a transparent Key Fact Statement (KFS) showing the exact 3 monthly installments, the annualized percentage rate (APR), and the exact disbursal amount.

B. Zero Pre-Payment Penalties: Borrowers are free to clear their micro loan ahead of schedule without any pre-payment or foreclosure penalty fees.

C. Vernacular Communication: All terms and repayment schedules are explained in simple Hindi or English according to the borrower's choice.